AAA-Auto Club Reviews

Auto Club has been the auto insurance provider in our family for 55 years. In this area I feel they excel. Auto Club offices run smoothly and efficiently, with friendly employees who are always extremely helpful and knowledgeable. Not a single complaint on the auto insurance, including their rates.

As for our homeowners insurance, I'm not as convinced. Although we've only had it about 7 years, we've had occasion to file a claim 3 times. The first time was a simple matter and handled efficiently and to our satisfaction. The second time, our claim was denied for a burst sewer line under our front...

I have had AAA for over ten years. i became stranded with my five children being my car wouldnt start and we had our vehicle towed and a taxi called. They were fast,friendly and helpful.

More times than not AAA has been helpful, there was a time a few weeks ago I locked my keys in the car with my two children and called AAA and was told they were behind about three hours and I said, hey I have two children under the age of four in their carseats and the children can't unlock the doors. Alas AAA didnt come and I even called the police department and that didn't work either. Thank goodness my husband...

Well I have been with Nationwide, State Farm in the last 6mths.  They tell you one thing , but when you get the bill it's totally something different.  They dont look out for your best interest and just forget about them telling you about a discount on their own.  If you dont know about it they certainly are not offering it up to you.  This AAA insurance has the best rates and I also have the security of roadside by one of the best companies that i know of.  Thanks for saving me over 200 dollars a month Brooke Agency!

Thanks Again!

Kim W.  Columbus, Ohio 43221

No company can compare to AAA's insurance rates.  The 10% I saved by being an AAA auto club member didn't save me much on my car insurance, but with AAA it isn't needed. 

I have never filed a claim with them before and that is why I can't comfortably give them 5 stars.  Their customer service rocks, though.  If you find an agent you like, you have direct access to them at any time and you don't have to deal with a different person {that may or may not "know" you} every time you call.

Just moved into a new house in the burbs, 2 cars and a kid on the way.   I've had AAA for 3 years now (because the offered the best coverage and rates) but I thought I'd shop around.  Got quotes from 6 different companies and they were still the best (several hundred dollars less than Allstate).   My local agent has also been very helpful answering questions and changing policy info.  

I'd recommend paying the $40 for the AAA motor club membership and you get a bigger discount on home and auto insurance (in addition to the trip planner, etc).