I couldn't be any happier with my experience with 42nd St. Photo! I guess I just don't expect a lot when it comes to customer service with my online purchases...I'm happy if I get my item within the time frame I expect it and it actually functions as I expect it to. I was slightly leary when I got the phone call from their customer service person and the first words out of his mouth were, "I have some great news for you!" I know...I know...this normally wouldn't be a bad thing...but it just stinks of someone trying to sell me something. I was bracing myself to say, "no...no thank you...not interested...please just send my order..." to what I expected to be a pushy salesperson. Boy was I pleasantly surprised when no sales pitch ensued. Instead he offered to overnight my order if I would in turn complete a survey for them rating their customer service. I said that I certainly would be happy to and before the call ended he also upgraded the extra memory card I had ordered from 1 gig to a 2 gig card for free! I just got my camera today and can't wait to use it as soon as the battery is charged...and it was here exactly when he said it would be here! I honestly haven't seen customer service like this in a very long time and I would encourage anyone looking to purchase anything camera related to check them out. Oh...I forgot to mention...they had the best price on the camera I was looking for and that's how I found them in the first place...total score!
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