1-800-Flowers.com

1-800-Flowers.com Reviews


www.1800flowers.com



Overall 3 star rating2.90 of 5 (by 61 users)



1-800-Flowers.com Review Summary

1-800-Flowers.com is the online store for the popular florist and it ranks among the most familiar business of its type. 1-800-Flowers.com is notable for its wide assortment of flowers and gifts, its quick delivery, and its reasonable prices. However, there are many who dislike 1-800-Flowers.com because they feel it is unreliable and they feel the delivery charges for the flowers and gifts are far too expensive. From comments like “Flowers and Gifts for All Seasons and All Reasons” to “It’s Easy to Order but After that, It’s All Downhill”, opinions of 1-800-Flowers.com run the gauntlet, making 1-800-Flowers.com an inconsistent Shopping Web Sites for those looking for floral arrangements or gifts.
18% of people rated 1-800-Flowers.com as 5 stars
18% of people rated 1-800-Flowers.com as 5 stars%
18%
28% of people rated 1-800-Flowers.com as 4 stars
28% of people rated 1-800-Flowers.com as 4 stars%
28%
11% of people rated 1-800-Flowers.com as 3 stars
11% of people rated 1-800-Flowers.com as 3 stars%
11%
15% of people rated 1-800-Flowers.com as 2 stars
15% of people rated 1-800-Flowers.com as 2 stars%
15%
30% of people rated 1-800-Flowers.com as 1 star
30% of people rated 1-800-Flowers.com as 1 star%
30%
52% 52% of people recommend 1-800-Flowers.com 48% of people don't recommend 1-800-Flowers.com 48%
 

1-800-Flowers.com Comparison

4 star rating Most Helpful
Favorable Review
MAY
14
2008

To tell you the truth, I didn't use 1-800-Flowers.com for Mother's Day but I have been using them for more than six years to send birthday flowers to my aunt in January and also a bouquet of white daisies in a basket trimmed with a red, white, and blue ribbon on July 4th.  I have never been there to...

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2009 VIP
an online shopper, loving this product

AnnaBanana
Oak Park, IL
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3 star rating Most Helpful
Critical Review
OCT
16
2009

 

Shopping for flowers can take time and effort when the task is performed the old- fashioned way. It can take several trips to multiple florists in town to find the right floral arrangement to fit the occasion. But thanks to the internet, shopping for flowers is much easier than it was in the past...

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2009 VIP
an online shopper

Bryan-Carey
Houston, TX
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1-800-Flowers.com Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 61 sort by: most helpful | date | rating


7
helpful
votes
an avid online shopper, expecting good, fair service, not one to take bad service lightly, not someone you want to rip off, not happy with this site

AUG
5
2007
Quick View: When you order flowers for a special occasion, you want them there when they are promised. 1-800-Flowers failed me and I won't go back to them.

About 1-800-Flowers.com

Most people have heard of this florist. It is one of the biggest and most well known. Recently, I had an occasion to send flowers to someone. They needed to be there on a certain day and I went to the site, looked through the offerings, and chose a very pretty arrangement at a premium price. I added some extras and saw my shipping was $12.99. Ouch. I wasn't even getting extra fast shipping. This was a standard order. However,...

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1 star rating
2009 VIP
PattyTherre
The heart of , NY



5
helpful
votes
a comparison shopper, not rich, an avid online shopper, an online shopper, budget conscious, value conscious, a bargain hunter, daily driver

MAY
19
2008

I have used 1-800-flowers.com many times to order flowers for different occasions.  There are some really beautiful arrangements to choose from.  The prices aren't that bad either.  They run some pretty good sales fairly often.

The flowers have always been fresh and arranged beautifully, except for the last time I ordered from them.  I especially love the birthday cake shaped flower arrangement.  I have ordered this a few times and have gotten many compliments on it.  I have also referred other people to the site just to order the birthday cake shaped arrangement.

The last order I placed with...

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2 star rating
2008 Writer
Mandigrl
White Lake, MI



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4
helpful
votes
a busy person, a bargain hunter, an online shopper, value conscious, a woman, a comparison shopper, like convenience, expecting good, fair service

MAY
14
2008
I'm surprised at all the negative reviews of 1-800-Flowers. I've used them for four years now (mainly through MyPoints.com, since I get extra points when I go through that site). I've never had a single order go wrong, and that's covering many floral arrangements for Mother's Day, birthdays, new babies, thank-yous, and more.

I love the convenience of choosing a floral arrangement online and setting up the delivery options quickly and easily. 1-800-Flowers also gives me the option to save people into my address book so I don't have to re-enter information in the future.

Flowers are packaged carefully...
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4 star rating
JChancey
Chelsea, AL



3
helpful
votes
budget conscious

MAY
15
2008

Love the quality of the plants and flowers that arrive from this florist. They always last a long time or live and thrive after getting them delivered. It for the most part is delivered ontime or if not, there is always a good reason. Living far from any of my relatives I resort to sending plants/flowers/gifts quite often during the year to let them know I am thinking about them.

I have only one problem...does a five dollar plant really have to cost fourty?

 

You tell me who's making money on my guilt.


3 star rating
2008 Reviewer
JoSchmonthego
Riverview, FL



3
helpful
votes
Every day computer user

MAY
15
2008

I received a beautiful bouquet of pink and white roses that were delivered by UPS the Saturday before Mother's Day.  The box included a note from my dear friend, a pretty pink glass vase, 2 packs of flower fresh, and well packaged rose buds.  The roses are still blooming and beautiful.  


4 star rating
oma12
Norfolk, VA



3
helpful
votes
not rich

MAY
15
2008
I went to the site on Friday and was able to send a lovely gift basked to my Mother-in-law.  When we called her at my sister-in-law's on Mother's Day, she raved about the basked - she had brought some of the goodies to share and had more at home for treating herself during the week.
5 star rating
reviewer
mommacita
030621811



2
helpful
votes
an online shopper, homeowner, a comparison shopper

MAY
27
2008

I shopped inside the 1-800-Flowers store in Dearborn, Michigan, and was impressed by the selection, customer service, and the price

For Mother's Day, I purchased a beautiful azalea plant for my mom.  I had a $30 gift certificate that I used and there were plenty of pretty flowers and plants to choose from within that price range.  In fact, there were so many nice things, I had a hard time choosing just the right gift. 

The 1-800-Flowers store also had a great selection of other gifts, and I was especially impressed by the themed-sets.  The baby-themed gifts were very cute and I didn't...

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5 star rating
2009 Advisor
mindyvol
Garden City, MI



2
helpful
votes
value conscious

MAY
14
2008

While it seems to be convenient with a few clicks of the mouse, I will next time get in my car and go to a store and buy an armful of flowers for the same amount as 1800flowers. The birthday arrangement I chose in the large size was 49.99 plus 13.99 for shipping. I chose this arrangement because it was colorful and pretty. What my Mom in Law received was on the small side, dark colors, and looked like it was for maybe a funeral. I was very disappointed. While I do not ever order flowers because I know I could go to the store and buy them myself and make a much nicer arrangement, my Mom in Law...

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2 star rating
Tinkatoo
Lombard, IL



2
helpful
votes
Every day computer user, a bargain hunter, an online shopper, value conscious, a comparison shopper, not rich

MAY
14
2008
Last year I ordered flowers for my mother while she was in the hospital recovering from surgery through a competitor of 1-800-Flowers.  It was a terrible experience!  They accidentally put the wrong delivery date and she never received her flowers.  I had to spend about 3 hours on the phone before I could get a refund.  This time I decided to try 1-800-Flowers because I remembered a friend having a good experience with them.  It was a very smart decision.  My mom LOVED the flowers and they delivered them exactly on time.  The only nagative thing I could say is that my mom commented that... read full review »
4 star rating
ABethin
Vista, CA



2
helpful
votes
not one to take bad service lightly, appreciative of good customer service, a comparison shopper, willing to pay for quality, a believer in communication, never shopping there again, an avid online shopper, expecting good, fair service

AUG
22
2007
Not only did 1-800-flowers.com deliver two days late, they were completely rude and unapologetic about doing so. All I wanted was the additional S/H charges I paid (to insure a certain delivery date) refunded. I tried to reconcile the problem with their customer service department for more than two weeks with no results. NEVER AGAIN.
1 star rating
reviewer
Lunar
Rossville, GA



2
helpful
votes
a comparison shopper, an avid online shopper, an online shopper, expecting good, fair service, a woman, appreciative of good customer service, always looking for ways to save, cost-conscious

FEB
12
2008
The flowers you order from 1-800 Flowers are not only affordable, but they are pretty too.  I love that they have such a wide price range, and the flowers are delivered fresh and on time.  I have ordered from this company many times and have never been disappointed.  They offer reliabl service, and the recipients are always happy.  I love that they work with local florists, so it cuts down on delivery charges and they have a wide selection available.  Starting at about $29.99 you get a beautiful bouquet, and they have flowers for every occasion.  My favorite part of the website is that they... read full review »
4 star rating
2009 VIP
stef42678
Las Vegas, NV



1
helpful
vote
not rich, an online shopper, budget conscious, a comparison shopper, a bargain hunter, daily computer user

MAY
15
2008

 

 I am a last minute shopper!!  Even so I shop for quality, value and friendly service.  I used 1-800-Flowers.com to send my mom flowers for Mother's Day.  I waited until Saturday to start shopping.  Since my mom lives out-of-state, I knew the only way to guarantee next day delivery was through the Internet.  Since I am a MyPoints user, I tried 1-800-Flowers.com on MyPoints' reference.  Also I get to shop while earning points; for more shopping!!  On the 1-800-Flowers Website I was able to purchase flowers and candy for my mom for less than $100.00.  1-800- Flowers delivered my gift on...

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4 star rating
reviewer
SOM
San Francisco, CA



1
helpful
vote
daily computer user, an online shopper, value conscious, a comparison shopper, not rich

MAY
14
2008

I purchased gifts from 1-800-flowers this year because of the wonderful specials they were advertising and their satisfactory past performance.  Trying to be an early bird, I ordered my flowers and took advantage of one of the sales.  The flowers I chose were boxed but "guaranteed" to be fresh; however, when my mother received them, they were dry, discolored, and literally falling apart.  She took a picture of the arrangement and I was thoroughly disappointed in them as well.  Additionally, the boxed variety requires some work on the part of the recipient --  unwrapping the flowers, clipping...

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2 star rating
reviewer
DrMitch2006
Oklahoma City, OK



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