1-800-Flowers.com Reviews

www.1800flowers.com

Overall

3.02 of 5 (by 42 users)

add to my favorites email to a friend view more Shopping Web Site Reviews

1-800-Flowers.com Review Summary

1-800-Flowers.com is the online store for the popular florist and it ranks among the most familiar business of its type. 1-800-Flowers.com is notable for its wide assortment of flowers and gifts, its quick delivery, and its reasonable prices. However, there are many who dislike 1-800-Flowers.com because they feel it is unreliable and they feel the delivery charges for the flowers and gifts are far too expensive. From comments like “Flowers and Gifts for All Seasons and All Reasons” to “It’s Easy to Order but After that, It’s All Downhill”, opinions of 1-800-Flowers.com run the gauntlet, making 1-800-Flowers.com an inconsistent Shopping Web Sites for those looking for floral arrangements or gifts.

	17%
	31%
	12%
	19%
	21%

55%

45%

view all

1-800-Flowers.com Comparison

Most Helpful
Favorable Review

For the most part, a wonderful experience.

MAY

2008

To tell you the truth, I didn't use 1-800-Flowers.com for Mother's Day but I have been using them for more than six years to send birthday flowers to my aunt in January and also a bouquet of white daisies in a basket trimmed with a red, white, and blue ribbon on July 4th. I have never been… read full review »

an online shopper, loving this product

AnnaBanana
Oak Park, IL

Most Helpful
Critical Review

Don't you love when you send flowers and they don't arrive?

AUG

2007

Quick View: When you order flowers for a special occasion, you want them there when they are promised. 1-800-Flowers failed me and I won't go back to them.About 1-800-Flowers.com — Most people have heard of this florist. It is one of the biggest and most well known. Recently, I had an… read full review »

an avid online shopper, expecting good, fair service

PattyTherre
The heart of , NY

1-800-Flowers.com Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 42 sort by: most helpful | date | rating

helpful
votes

Fresh Flower Delivery

a comparison shopper, an avid online shopper, an online shopper, expecting good, fair service, a woman, appreciative of good customer service, always looking for ways to save, cost-conscious

FEB

2008

The flowers you order from 1-800 Flowers are not only affordable, but they are pretty too. I love that they have such a wide price range, and the flowers are delivered fresh and on time. I have ordered from this company many times and have never been disappointed. They offer reliabl service, and the recipients are always happy. I love that they work with local florists, so it cuts down on delivery charges and they have a wide selection available. Starting at about $29.99 you get a beautiful bouquet, and they have flowers for every occasion. My favorite part… read full review »

read 1 comment

stef42678
Las Vegas, NV

helpful
votes

Beautiful flowers delivered on time and in good shape.

a busy person, a bargain hunter, an online shopper, value conscious, a woman, a comparison shopper, like convenience, expecting good, fair service

MAY

2008

I'm surprised at all the negative reviews of 1-800-Flowers. I've used them for four years now (mainly through MyPoints.com, since I get extra points when I go through that site). I've never had a single order go wrong, and that's covering many floral arrangements for Mother's Day, birthdays, new babies, thank-yous, and more. — — I love the convenience of choosing a floral arrangement online and setting up the delivery options quickly and easily. 1-800-Flowers also gives me the option to save people into my address book so I don't have to re-enter information in the future. … read full review »

write a comment

JChancey
Chelsea, AL

helpful
votes

Love to send, hate to pay for

budget conscious

MAY

2008

Love the quality of the plants and flowers that arrive from this florist. They always last a long time or live and thrive after getting them delivered. It for the most part is delivered ontime or if not, there is always a good reason. Living far from any of my relatives I resort to sending plants/flowers/gifts quite often during the year to let them know I am thinking about them. — I have only one problem...does a five dollar plant really have to cost fourty? — You tell me who's making money on my guilt. —… read full review »

read 1 comment

JoSchmonthego
Riverview, FL

helpful
votes

Worst e-shopping experience of my life!

not one to take bad service lightly, appreciative of good customer service, a comparison shopper, willing to pay for quality, a believer in communication, never shopping there again, an avid online shopper, expecting good, fair service

AUG

2007

Not only did 1-800-flowers.com deliver two days late, they were completely rude and unapologetic about doing so. All I wanted was the additional S/H charges I paid (to insure a certain delivery date) refunded. I tried to reconcile the problem with their customer service department for more than two weeks with no results. NEVER… read full review »

read 1 comment

Lunar
Rossville, GA

helpful
votes

very nice pink and white roses

Every day computer user

MAY

2008

I received a beautiful bouquet of pink and white roses that were delivered by UPS the Saturday before Mother's Day. The box included a note from my dear friend, a pretty pink glass vase, 2 packs of flower fresh, and well packaged rose buds. The roses are still blooming and beautiful. —… read full review »

read 1 comment

oma12
Norfolk, VA

helpful
votes

Great selection and prices - even at the "last minute".

not rich

MAY

2008

I went to the site on Friday and was able to send a lovely gift basked to my Mother-in-law. When we called her at my sister-in-law's on Mother's Day, she raved about the basked - she had brought some of the goodies to share and had more at home for treating herself during the… read full review »

read 1 comment

mommacita
030621811

helpful
vote

Great Site

not rich, an online shopper, budget conscious, a comparison shopper, a bargain hunter, daily computer user

MAY

2008

I am a last minute shopper!! Even so I shop for quality, value and friendly service. I used 1-800-Flowers.com to send my mom flowers for Mother's Day. I waited until Saturday to start shopping. Since my mom lives out-of-state, I knew the only way to guarantee next day delivery was through the Internet. Since I am a MyPoints user, I tried 1-800-Flowers.com on MyPoints' reference. Also I get to shop while earning points; for more shopping!! On the 1-800-Flowers Website I was able to purchase flowers and candy for my mom for less… read full review »

write a comment

SOM
San Francisco, CA

helpful
vote

I am a Thrifty Shopper...1800flowers is not thrifty!

value conscious

MAY

2008

While it seems to be convenient with a few clicks of the mouse, I will next time get in my car and go to a store and buy an armful of flowers for the same amount as 1800flowers. The birthday arrangement I chose in the large size was 49.99 plus 13.99 for shipping. I chose this arrangement because it was colorful and pretty. What my Mom in Law received was on the small side, dark colors, and looked like it was for maybe a funeral. I was very disappointed. While I do not ever order flowers because I know I could go to the store and buy them myself and make a much nicer arrangement, my Mom… read full review »

write a comment

Tinkatoo
Lombard, IL

helpful
vote

Boxed flowers were botched!

daily computer user, an online shopper, value conscious, a comparison shopper, not rich

MAY

2008

I purchased gifts from 1-800-flowers this year because of the wonderful specials they were advertising and their satisfactory past performance. Trying to be an early bird, I ordered my flowers and took advantage of one of the sales. The flowers I chose were boxed but "guaranteed" to be fresh; however, when my mother received them, they were dry, discolored, and literally falling apart. She took a picture of the arrangement and I was thoroughly disappointed in them as well. Additionally, the boxed variety requires some work on the part of the recipient -- … read full review »

write a comment

DrMitch2006
Oklahoma City, OK

helpful
vote

Beautiful flowers, A little pricey

an avid online shopper, budget conscious, practical

MAY

2008

For my mother's birthday I thought it would be nice to send her flowers. She's on the east coast so during the winter there's winds, snow, and storms. Given that I live in a place that is often consistent to nice weather, sending her tulips would be something she couldn't get there as easily. The flowers arrived on time, and they were beautiful. I didn't think it was too much--money wise--that is, until friends and such had shown me comparative pricing for the exact bouquet I sent my mother. After shopping around, after the damage was done, I paid an average of 25% more than i would have if I… read full review »

write a comment

buggle
San Diego, CA

helpful
vote

Dependable and beautiful

Every day computer user, a bargain hunter, an online shopper, value conscious, a comparison shopper, not rich

MAY

2008

Last year I ordered flowers for my mother while she was in the hospital recovering from surgery through a competitor of 1-800-Flowers. It was a terrible experience! They accidentally put the wrong delivery date and she never received her flowers. I had to spend about 3 hours on the phone before I could get a refund. This time I decided to try 1-800-Flowers because I remembered a friend having a good experience with them. It was a very smart decision. My mom LOVED the flowers and they delivered them exactly on time. The only nagative thing I could say… read full review »

write a comment

ABethin
Vista, CA

helpful
vote

Fast, Friendly, beautiful and affordable.

Every day computer user, a bargain hunter, an online shopper, value conscious, budget conscious, a comparison shopper, not rich

MAY

2008

I am usually a last minute shopper and with my mother living out of state you would think I should try to purchase something for her in advance. As I sat looking at a variety of flower arrangements from different websites on Saturday I started to get discouraged. Many of the arrangements I liked were sold out and not available for mother's day delivery. I previously had good experience with 1-800 flowers and decided to check them out. I was able to find everything I needed and received many compliments the next day. They were delivered the next day before 12 noon… read full review »

write a comment

donjes
Brentwood, NY

helpful
vote

Never had any problems with them

daily computer user, Every day computer user, an avid online shopper, an online shopper, value conscious, a comparison shopper, not rich

MAY

2008

I've ordered flowers at least twice from 1-800-Flowers, and can't say that I've had any problems with them. They have always delivered on time, to the extent that they can. By that, I mean that the flowers were brought by UPS (or whomever) on the right day, even if they were then left at the front door in the sun - that's a UPS (or whomever) problem, not a 1-800-Flowers problem, in my opinion. — The flowers themselves have always pleased my wife, and she has had no trouble caring for them. They've actually lasted a good bit longer than flowers I've purchased over the counter from… read full review »

write a comment

p3epilog
Bedford, TX

Reviews of 1-800-Flowers.com

1 2 3

1-800-Flowers.com Reviews

www.1800flowers.com

1-800-Flowers.com Review Summary

1-800-Flowers.com Comparison

1-800-Flowers.com Ratings and Reviews

Reviews of 1-800-Flowers.com

Top Rated Flower Websites